Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.shimmerproducts.co.uk (the "Site" or "we").

In running and maintaining our website, we may collect and process the following data about you: Information about your use of our Site, including details of your visits such as pages viewed and the resources you access. Such information includes traffic data, location data and other communication data. Information provided voluntarily by you. For example, when you register for information or make a purchase or request a quote. Information that you provide when you communicate with us by any means.

Use of cookies –

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer to assist us in improving our website. We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on your computer's hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever. Overall. Cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or visit http://www.allaboutcookies.org.

You can choose to accept or decline cookies. You can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Personal information we collect –

When you visit the Site, we may automatically collect Technical Data about your equipment, browsing actions, patterns and the website that referred you to www.shimmerproducts.co.uk. Including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technology:

- "Cookies" are data files placed on your device or computer and often include a unique anonymous identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, and payment information (including credit card numbers, email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

We collect data from publicly available sources when you have given consent to share information or where the information is made public as a matter of law.

Storing your personal data –

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

Where we collect and process your information for our legitimate interests, this will generally be to operate our website and communicate with you as necessary to provide our products and services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our website, undertaking marketing or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests, and we will inform you at the appropriate time what those are.

Google, Facebook, Pinterest and AdRoll to show you products that might interest you while browsing the internet. We'll also use your data to identify other internet users with similar interests. This is based on your acceptance of cookies on our website. For more information about the cookies we use, please see the cookie policy. We may also share your personal details, such as your email address, with third parties, such as Pinterest, Facebook and Google, for the purposes of targeted online advertising; we will use these to send you marketing communications by phone and post and by email where you have provided your consent or where the law allows us to do so. You can opt-out of receiving marketing communications from us at any time by using the opt-out link at the bottom of every email or by contacting us using the contact details.

Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the appropriate time what those legitimate interests are. Only provide the information necessary to perform their specific services. Only use their data for the exact purpose we specify in our contract with them. Work closely with them to ensure their privacy is respected and always protected.

Controlling your personal information -

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act 1998. Please note that we reserve the right to charge a fee to cover costs incurred by us providing you with information.

Marketing Notifications –

Please note that by accepting these terms and conditions, you authorise us to inform you about our products and services through communication channels such as emails, posts, text and so forth, with no purchase necessary.

Our privacy policy can find further information about how we may use your information. We do our best to ensure that all reasonable steps are taken to ensure that your data is stored securely. Unfortunately, sending information via the internet is not totally secure, and such information can occasionally be intercepted.

We cannot guarantee the security of the data you choose to send us electronically. Sending such information is entirely at your own risk.

Your rights –

You have the following rights in respect of your personal information:

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details at www.shimmerproducts.co.uk

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please get in touch with us using the contact details at www.shimmerproducts.co.uk

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, wherein we may use this information indefinitely without further notice.

We will respond to and manage any requests you make concerning the rights set out above in accordance with data protection laws. In addition to the above, you have the right to complain to your local data protection authority or the Information Commissioner's Office, which regulates the processing of your information in the United Kingdom - you can find contact details for data protection authorities in EU countries here. We are keen to address any issues with our use of your personal information or exercising your rights, and in the first instance, we ask that you attempt to resolve the problem with us directly.

In relation to all these rights, please get in touch with us using the details at www.shimmerproducts.co.uk. Please note that we may request proof of identity and reserve the right to charge a fee permitted by law, for instance, if your request is manifestly unfounded or excessive.

Contact Us –

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please get in touch with us by email at info@shimmerproducts.co.uk